Passage 2

        Tipping is still very much a part of the English scene, though maybe not as widespread as in some other countries. Here you are always expected to give tips to waiters in restaurants, porters and pages in hotels, taxi-drivers and barbers, but not to barmen in pubs(酒吧) or ushers in theatres and cinemas as in France and Spain. As for the question of how much, amounts vary according to the sort of service that is being offered to you and, more often than not, it is up to you. But restaurant waiters expect 10% of the total charge for a meal.

        Usually the waiters like to put their tips together at the end of each working shift to share the tips equally among themselves. So, many hotels and restaurants now use the system of adding 10% onto all bills to cover service. When they do that, of course, you are not expected to tip waiters individually, though they certainly will not object if you should do so in appreciation of their exceptionally good or polite service.

        When a 10% service charge is automatically(自动地) added to every bill, the point is that every customer leaves a tip and every waiter gets one. In the end, everybody is happy except the customer, who is paying to eat the food he wants and not paying to have it brought to his table from the kitchen. In the 60s, however, a tip was not a must. Those waiters who gave good service received good tips; those who did not received few or no tips. The overall result was that the standard of service and politeness was always high. Today, now that tips have become an official obligation(义务) for everybody, waiters are no longer all that concerned about giving good service. You can be shocked sometimes at the slowness and rudeness of a waiter and feel bitter about having to pay 10% extra for such treatment. Perhaps the best thing would be to get rid of the tipping altogether and replace it with higher wages for those who are forced to depend on it.

36. Which statement is TRUE according to Paragraph 1?

A. You must always remember to tip waiters and barmen in Britain.

B. You always give a certain amount of tip for a certain service in Britain.

C. You tip porters and pages but not ushers in Britain.

D. Tipping barmen and ushers is not practised in France and Spain.

37. Which statement about tipping in Britain is FALSE according to the passage?

A. Tipping is more widespread in Britain than in some other countries.

B. Waiters usually get a tip no less than 10% of the charge of a meal.

C. Tips are generally not handed by the customer to the waiter nowadays.

D. Giving a tip in appreciation of a waiter’s good service is not unwelcome.

38. What was the situation of tipping in the 60s?

A. The customer must give the waiter a tip.

B. Waiters giving good service received few tips.

C. Some waiters received few tips for giving no service.

D. Waiters giving service of good standard got good tips.

39. What can we infer about the situation today?

A. Tipping concerns those waiters who give good service.

B. The standard of service in restaurants can be a problem.

C. The customer is happy to pay 10% extra for a meal.

D. Tipping is already got rid of altogether.

40. According to the author, what is actually wrong with adding a 10% service charge to every bill?

A. Every customer leaves a tip automatically.

B. Waiters cannot be tipped individually.

C. The customer has to pay to have the food brought to his table.

D. Waiters can get a tip whether they give good or bad service.