39.indignation or ill will felt as a result of a real or imagined grievance. n. R______

40.freedom from normal restraints, limitations, or regulations. n. L______

41.support, encouragement, or championship, as of a person, an institution, an event, or a cause, from a patron. n. P______

42.a woman servant. n. M______

43.to broil on a gridiron. vt. G______

44.to place an order for. vt. C______

45.a store that sells the goods of a particular manufacturer or wholesaler. n. O______

46.a connoisseur of fine food and drink. n. G______

47.influencing or applying to a period prior to enactment. adj. R______

48.of or relating to a relationship of mutual benefit or dependence. adj. S______

49.to assist with a reminder; remind. vt. P______

50.alert watchfulness. n. V______

五、Translation from Chinese into English (15 points, 3 points for each item)

将下列各句译成英语。

51.休闲房车(The recreation vehicle) 是对一类娱乐性交通工具的戏称，这种车辆将交通与休闲、宿营、旅行结为一体。

52.许多会议的日程安排中都有让与会者或他们的配偶游览主办地风景名胜的安排。

53.旅游零售商和服装商店相似，只不过他们销售的是无形的服务，而不是有形的商品。

54.作为培训的第一步，应该向新员工介绍其所处的新环境，让他们产生一种归属感(a sense of belonging)。

55.一个活动的成功与否可能不仅取决于活动的类型、明星效应(the star attraction)或者举办活动的原因。

六、Translation from English into Chinese (15 points, 3 points for each item)

将下列各句译成汉语。

56.When we think of excellent hotels, we think of the famous Ritz Hotels (里兹酒店) created by the Swiss hotel pioneer Cesar Ritz (凯撒·里兹).

57.No other industry like tourism offers so much insight into the nature of mass consumption（大众消费）.

58.Gallup polls （盖洛普民意测验）indicate not only that service influences return business but also that it has a major impact on an operation’s word—of—mouth reputation.

59.In handling complaints, we must not make personal comments or question the validity of the customer’s complaint.

60.To be a well-informed guide, you must first start off with a strong knowledge and understanding of Chinese history and the development of Chinese culture.